Waking up to Trust’s Inefficiencies

Its now been a year since I took Trust Council to task in a rather stinging indictment of their self-admitted, less than 10% efficiency in processing applications…the lowest by far in the Province. (see – https://islandstrust.wordpress.com/2020/03/11/reading-the-riot-act/ )

Trust Council has just published the results of their online survey on the 2021-2022 budget comments.

It appears Question 8 was as close as Staff wanted to get to the thorny, inefficiency issue.

“In terms of your support for increased funding for long-term planning work, would you still support this if it meant less funding for application processing, resulting in slower application processing times?”

262 people said No…the following are 200 of their comments, with my favourite ones highlighted in bold. My absolute favourite was short, to the point and underscored the $2,000,000+ waste of taxpayer dollars (about ¼ of the entire Trust budget) that goes on every year processing applications inefficiently – “The only thing slower than now is dead stop.”


Application processing should be sped up by simplifying and streamlining the process. At this point it looks like all the planners do is be nit-picky and have ridiculous requirements for changes that are just plain common sense. if the LUB was changed in a way that allows more freedoms for livelihoods and ecological, communal land stewardship and small-scale businesses, there would not be a need for so many applications!

Application process needs to at least stay the same or somehow carefully be completed more quickly

Enabling the application process should be the priority.

Application processing needs triage. Applications that favour OCP goals should come before some guy who wants to build a shed, for example.

I don’t support more funding for any part of your organization and I’m offended by the way this question presumes a given opinion

not in support of increased funding

applications should be looked at and decided on much quicker. perhaps a “common sense” approach for simple or routine applications

The only thing slower than now is dead stop

It seems to me that long term planning is not related to “application processing time.” This seems to be a sleight of hand.

Application processing should be removed from your purvue.

I don’t support more spending and would prefer you out of this

Any and all application should be processed in no more than 2 weeks.

The application process needs to change too. It needs to be more efficient, collaborative, and respectful of the input and knowledge of the applicants.

Don’t support

Cut the new projected by law enforcement officers, and get people working CREATIVELY on new ideas.

This is not just Saltspring’s problem, this is many communities problems. We need to find a way to make it possible for the average Joe and Jo to live and work here and be clean, safe and healthy! If not, what will happen to this island?? We need living places for nurses, care aids, grocery store workers, gas station attendants, let alone teachers and doctors and optometrists! Come on guys, we need a full vibrant community that includes EVERYONE.

I’m was totally unimpressed with the delay tactics I saw put into use: there must be means to put local= interests and community interests above private interests. Not all projects before the trust should be dealt with in the same manner—some should even be expedited with faster processing times!

ridiculous leading question. please focus on getting present crisis solved

There is no reason to slow the processing time with less funding.

This is a shockingly poorly worded question… who wrote this question?

but I don’t support increased funding

I don’t see how long term planning and application process are in the same ball park

The application process is not the issue–relying on constant planning is the issue

The current application processing time is excessive.

I don’t see why times would be reduced. The process should remain the same.

I am convinced the better use of people resources should be the target.

The application process was already very slow, so it would discourage residents taking permits for work if it takes even longer.

Processing times are ridiculous slow right now!

I said to decrease funding for planning work, not increase…

There is already too many levels of government involved in getting anything done. As someone who has renovated my house I have seen the costs of having to apply for the same thing to multiple government agencies combined with a bizarre application of rules that appear at the last minute after initial approvals have been given.

awaiting results of policy statement changes

There is already such a slow process for planning applicants; a streamlined, much speedier process is needed – not more delays.

Planning time is already far too slow

I don’t support increased funding.

I expect processing times for routine requests to be reasonably short.

Same trust needs to go

Need to speed up not slow down planning processes

Planners seem to know little about our community and give us theories of planning.

That is a hard one. I like a thorough review process on all application…not just community projects like Affordable Housing.

No increased funding for planning please.

Less red tape and simplified processes would alleviate the issue

I don’t support increased funding.

Applications already take years to get through on every project that our community fully supports – especially any type of low income housing. Why isn’t there a tax like Vancouver – extra tax on any home that is someone’s non-main residence? We have tons of houses that are mainly empty for the year, and no low income housing for the folks that live and work here year round, it is a disgrace.

question is confusing/increase funding in first part and less in second

It’s already stupidly schlerotic

Time is of the essence.

Streamline your process with clearer regulations and guidelines.

Just prioritize the work.

I don’t understand why the two can’t happen together

Silly question . What would be your answer ?

I have been through this process. It is tediously slow already.

Odd wording

This is a leading question suggesting I support….when I just answered in the negative to the previous question.

My opinion is that a reasonable amount of time must transpire. Most delays add to cost. Processes need to be fair to the question at hand and the larger good and fair to the person attempting to accomplish a goal.

You should be able to increase it all with more taxing I would assume. Don’t rob Peter to pay Paul

It is important to process applications on a timely and fair basis otherwise people will avoid the application process altogether by a variety of means undermining the reasons for planning policies in the first instance

in my taxes I pay $75 for RCMP, $53 for the Langdale dock, $80 for the hospital and $513 fir the Islands trust. Enough said!

I think most of the slow down is due to ever increasing requirements with virtually no benefit

sorry but services still need to be maintained. However, if the slow down in speed was due to more care being taken in terms of the review of the application, then that would be a good thing.

Move away from complaint driven enforcement.

Red tape is too long now

Sooner is better!

I do not support increased funding

I noted I DON’T support increased funding. This is a slanted questions.

More efficiently not more funding

Move resources from BEO/BEN to free it up for OCP and LUB allocations. If the bylaws are not in keeping with community will (as on Denman) then bylaw enforcement is a waste of tax-payers money.

I see that as causing more issues for our residents.

Just slow down the planning for 2 years until the pandemic settle down!

Processing times are already very lengthy for projects currently underway

There appear to be other areas to find savings.

As it is I feel the application process is sometimes onerous for applicant

Turnaround time of permit applications has ben too slow

I don’t support increased funding.

Simply, speed up the process by being less intensive in staff studies and presentations

The two aren’t mutually exclusive

The IT need drastic budget cuts.

It doesn’t need a tradeoff…. reduce costs everywhere and the process will speed up.

Applications are already too slow & costly to the applicant.

I do not support increased funding for long-term planning work.

the application process need to be redesigned to be simpler, quicker and less restrictive for small scale projects.

With increased funding there should be a fair process to deal with applications in a timely manner.

Not sure how long processing takes now but understand it’s slow

Slow application processing is a problem, please don’t reduce resources there.

Wake up folks. It high time you learn to reduce spending.

Application processing is one of the major interactions withe community and should be a program focused on quick response. Can this be optimized to improve efficiency. Eg standard/routine applications dealt with almost by rote

Depends on how long we’re talking

Already takes forever to get applications approved.

Frustration leads to non compliance

Be more efficient with use of current funding.

Public service is a public service. Taxes pay for public service. I support taxation.

What objectives or incentives do planning staff members have to meet set approval time objectives but it depends on how much slower the application processing time would be; 6 months, a year…?

the IT is underfunded. is there any way to get money from the provincial government to compensate for the low level of municipal/provincial property taxes going to the IT?taxes

Reduce processing times by eliminating

Same reason as before. If you got the big bucks you got IT’s ear.

slower application processing time isn’t sustainable

The only excuse for slow processing times is too much red tape. I think much of the problem stems

from the IT not properly understanding its role and how to design its operations to fulfill its mandate in an efficient manner than employs the local community even more than it already does..

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